AdventHealth Care Advocacy

Care Advocates are members of our team who help connect patients with our services and providers. Using the AdventHealth app, your Care Advocate works alongside you and your doctor to make sure you get your questions answered as quickly as possible.

You can chat with a Care Advocate through two-way messaging in the AdventHealth app and at AdventHealth.com at any time. Our team is online and available to respond Monday through Friday from 7 am to 7 pm. Patients with an AdventHealth primary care physician will be assigned their own dedicated Care Advocate.

Through messaging in the AdventHealth app, your Care Advocate can help reschedule an appointment, check on a refill, ask for a referral and answer other questions you may have about your care.

You can chat with one of our Care Advocates by logging into the AdventHealth app or AdventHealth.com and sending a message.

You'll be able to chat with your Care Advocate in the AdventHealth app or at AdventHealth.com on November 2nd.

The Care Advocate team is available to chat Monday through Friday from 8 am to 6 pm, but please feel free to send along questions or requests whenever it's convenient for you.

The Care Advocate team is only available through messaging within the AdventHealth app and AdventHealth.com.

Anybody over the age of 18 can chat with our Care Advocates. Patients with an AdventHealth primary care physician will be assigned their own dedicated Care Advocate.

Anybody over the age of 18 can use this feature within our app. However, patients with an AdventHealth primary care physician will be assigned their own dedicated Care Advocate.

Talking with a Care Advocate through our app is free.

Our Care Advocates can help connect with you one of our providers. All you need to do is download the AdventHealth app, create an account and begin a chat with them. If you have any questions, please don't hesitate to send us a private message.

Your safety and privacy are very important to us. All information, including your messages, are secure and private.

You can download the AdventHealth app on App Store or the Google Play Store. Once you've downloaded the app, you'll need to log on with your existing AdventHealth.com login or create a new account.

To get started, you'll need to download the app from App Store or the Google Play store. Once you open it, you'll be prompted to either use an account you already have, or create a new one. Please select "create a new login," and fill out the form with all of your information. Once you're done, select "create account," and your new account will populate all of your medical information.

To reset your password, you can click "Forgot Password" on the sign in page of the AdventHealth app. From there, you can enter your email address to start the process of resetting your password.

After too many failed attempts to log into your account, we lock accounts to protect your records. In order to access your account, you'll need to reset your password by clicking on "Forgot Password" on the sign in screen.